Monica serves as an Account Manager at DiNicola, keeping insurance details organized, understandable, and moving in the right direction. Having worked on both the wholesale and retail sides of the industry since 2014, she brings a steady, detail-focused approach to solving problems and making complicated coverage feel manageable for our clients. Before bringing her expertise to DiNicola, Monica worked as an Account Executive at RT Specialty and began her career at Allstate, where she used her Mandarin skills to better connect with and support clients. She holds a bachelor’s degree from UC Santa Cruz and later earned her MBA from Arizona State University, providing a wonderful blend of practical insurance knowledge and business insight that benefits our entire team. Outside of work, Monica enjoys practicing Pilates, appreciating a good fountain pen, and being closely supervised by her cat. And for a fun fact: she can’t sing, but she once performed in an opera.