Daniela Morales

Daniela Morales

Customer Service Representative

Daniela supports DiNicola Insurance Services as a Customer Service Representative, helping keep projects organized, details moving, and back-office operations on track. She brings a positive, organized, and solution-focused approach to her work, making sure both clients and colleagues feel well supported.

Before joining DiNicola, Daniela built a strong professional foundation in logistics, managing complex transportation projects. She studied Logistics Engineering through academic excellence scholarships across the United States, Mexico, and Colombia. Daniela also holds a certification in AI, adding a practical, forward-thinking layer to the way she approaches efficiency and problem-solving.

Outside of work, Daniela enjoys exercising and taking long walks with her family and her dog. Fun fact: her childhood dream was to become a nature documentary filmmaker, with a special focus on the ocean.